Library Training Modules Search Category All Phishing Guest Data Access Rules Vendors Incident Response PHISHING 6 min Phishing Basics Spot fake emails, links, and urgent “boss requests.” Required Last updated: Jan 12 GUEST DATA 8 min Guest Data Handling What staff can share, what they cannot, and why. Required Last updated: Feb 1 ACCESS 5 min Passwords + MFA No shared logins. MFA protects accounts even if passwords leak. Core Last updated: Jan 28 VENDORS 7 min Vendor Access Rules Time windows, approvals, and never sharing staff accounts. Recommended Last updated: Jan 19 INCIDENT 9 min When Something Looks Wrong Stop. Report. Don’t click. Don’t delete evidence. Required Last updated: Dec 22 PHISHING 4 min Phishing Drill: Hotel Scenario Fake invoice + urgent vendor email. Learn the checks. Drill Last updated: Feb 3
Tracking Assignments This month Quick assign Module Group Front Desk Managers Housekeeping Maintenance Accounting All Staff Due Assign Now Assignment creates a log entry + completion record (prototype). Current status Front Desk Phishing Basics 18/22 Accounting Passwords + MFA 4/6 Managers When Something Looks Wrong 7/7 Add Training Logs to Evidence Pack Phishing drill Send a fake test email. Track clicks. Train the weak spots. Scenario Fake vendor invoice “Manager needs gift cards” PMS password reset Target Front Desk Accounting All Staff Launch Drill (Prototype) Drill results update “Phishing risk” (prototype).