Avoid Breaches
Hotels don’t get breached because attackers are “better.” They get breached because normal workflows create predictable openings: a phish gets clicked, MFA is missing, shared logins exist, vendors have persistent access, and nobody can prove what’s enforced. OBRYN Guard reduces staff-driven risk, locks down access, and creates a proof system so incidents are prevented — and contained fast when something happens.
What “a breach” usually looks like in hotels
Most incidents follow a repeatable pattern. The fastest path to fewer breaches is to harden the workflow points staff touch daily.
- Phishing email / fake vendor request
- Compromised vendor portal login
- Unmanaged device sign-in
- Password reuse across systems
- MFA missing or inconsistent
- Shared logins / generic accounts
- Excess permissions (least privilege ignored)
- No monitoring / no escalation path
- Guest trust damage
- Payment fraud / invoice diversion
- PMS/POS disruption and downtime
- Insurance complications
OBRYN controls that prevent and contain breaches
The goal is not “perfect security.” The goal is fewer incidents, less blast radius, and clean proof when you’re questioned.
- MFA required for staff and admins
- Password rules aligned to insurer expectations
- Shared login reduction or control
- Account lock rules for risky behavior
- MFA status report
- Password policy export
- Admin inventory
- Exception register + dates
- Phishing safeguards + mailbox protection
- Decision rules (“if X, do Y”) for fraud patterns
- Fast reporting flow staff actually uses
- Role-based training tied to hotel scenarios
- Training completion logs
- Phishing playbook
- Reporting SOP
- Incident drill record
- Role-based access (front desk ≠ admin)
- Remove stale accounts and permissions
- Quarterly access reviews with sign-off
- Vendor access constrained and owned
- Access rosters by system
- Role summary packet
- Review sign-offs
- Offboarding logs
- Clear escalation path (who calls who)
- Shift-safe checklists for suspicious events
- Basic monitoring for abnormal access
- Documented incident workflow
- Escalation map
- Incident playbook
- Drill record log
- Response timeline record
What management gets (executive deliverables)
These are the artifacts that make “we’re covered” a provable statement.
- MFA enforcement report
- Access control summary
- Email + phishing playbook
- Vendor access policy
- Escalation path and owners
- Incident checklist (shift-safe)
- Drill record log
- Response timeline record
- Training completion logs
- Access review sign-offs
- Exception register + remediation
- Proof-ready evidence exports